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At Shell Engines, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, contact us, submit an enquiry or use our engine-related products and services.
We may collect information that you provide to us when you contact Shell Engines through our website, enquiry forms, email or telephone. This may include your name, email address, telephone number, company name, vehicle details, vehicle registration information and details about the engine, parts or services you require. We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited and general information about how you use our website.
Shell Engines does not sell or rent your personal information to third parties. Where necessary, we may share relevant information with trusted suppliers, service providers, delivery companies or business partners where this is required to provide the products or services you have requested. We may also disclose your information where required by law, legal proceedings or a lawful request from an appropriate authority. We only share information where it is reasonably necessary for the relevant business or legal purpose.
Our website may use cookies and analytics technologies to understand how visitors use our website and to improve its performance, content and functionality. These technologies may collect information such as your IP address, browser type, device information, pages visited and general website usage information. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of our website.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss or disclosure. However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee the absolute security of information transmitted to or stored by us.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. This may include retaining information to respond to enquiries, provide products or services, maintain business records, deal with customer service matters and meet legal or regulatory requirements. When information is no longer required, we will take reasonable steps to securely delete or dispose of it where appropriate.
Depending on the data protection laws that apply to you, you may have rights regarding the personal information we hold about you. You may have the right to request access to your personal information, ask us to correct inaccurate or incomplete information, request deletion of your information where applicable, object to certain uses of your information or request restriction of certain processing. If you would like to exercise an applicable privacy right or have any questions about how we use your information, please contact us using the details provided on our website.
We may update this Privacy Policy from time to time to reflect changes to our website, products, services or legal requirements. Any updates will be published on this page, and we recommend checking this page periodically to remain informed about how we handle and protect personal information.
If you have any questions about this Privacy Policy or how Shell Engines handles your personal information, please contact us using the contact details provided on our website.